How can we help you?

Is the enquiry I received genuine or a fake scam? How can I tell?

Follow has several security systems in place to stop, robotic emails, scams and other fake emails. We conduct manual checks on those that breach our system rules and many emails never reach our sellers. 

Handling Enquiries Safely 

Fake buyers will scan the internet and make hundreds of enquiries on multiple websites. They will know very little details about why your home is attractive to them. They tend to use the same email address and details and you may find their details on the internet. 

  • Ask them what's attracted them to your property?
  • Have they bought in that region before, if so where and how much was the property
  • The reason behind the purchase
  • When and how will they want to view the property

Genuine buyers want to know lots of details about a property right down to utility bills and other costs it's a major decision. Your initial interaction will help you discover if the enquiry is fake.

If you feel its fake you are probably right

Always try to use the website. If you use the ‘Reply’ button on the ad, you get an extra level of monitoring. Fact: most scammers will try to lure you away from our website. Perhaps even by adding email addresses or phone numbers to their pictures. They do it to avoid our checks. So avoid them.

Google the name and phone number of the person making an enquiry. Sometimes scammers details have been reported, do a quick check to see if the details you've got about the buyer come up. Use any phone number or e-mail address you have, to see if it pulls up any feedback from other people.

Be suspicious of a seller that first asks you to pay using one payment method, then asks you to change to another, claiming they have account issues. Typically they first suggest PayPal, then ask you to change to something like Bank Transfer or similar.

Common Scam Emails 

Poor spelling, grammar and presentation?

Increasingly scammers are getting better at presenting phishing emails that are more or less free of poor spelling and grammar. But, you should still watch out for these tell-tale signs.

More common is to see a real lack of consistency with the presentation of the email, which may include several different font styles, font sizes and a mismatch of logos.

Trying hard to be 'official'?

Scammers often try hard to make the email sound official. They will do this in a number of ways, including using the word ‘official’. Or introducing themselves as Dr, General, Army Captian. 

You are unlikely to see the messaging in a truly official email shouting about how official it is.

Acting on the behalf of a wealthy buyer

Scams, where the fake buyer pretends to be acting on the behalf someone else such as a wealthy buyer, are aimed to excite you and accept the suggestions they may propose.

Trying to rush you?

Fraudsters will try to pressure you with time-sensitive offers, encouraging you to act now or miss out on ‘exclusive’ deals.

Take your time to make all the checks you need. If the message is alerting you to look at something linked to an account you have with the company, organisation or retailer, you should log in separately to your account in a new tab or window

It’s better to miss out on a genuine deal than risk compromising your personal details or money.

Success Stories

We have had great success putting buyers and sellers together and continue to help connect international buyers with sellers the majority of people 


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